Cancellations, No Show & Refund Policy

Cancellation, No Show and Refund Policy

For a 100% refund, cancellations or changes must be made at least 48 hours in advance of the tour by calling reservations at 808-667-5565 (10 days for private charters). There will be a 100% charge for no-shows. In other words, if you do not show up for the scheduled tour, no refund will be issued, as our ability to fill the seat(s) will have been lost.

"I want to make sure that everyone who comes on our boat absolutely loves their experience. It's really important to me that your trip is one of the highlights of your vacation, and that you're being treated with the Spirit of Aloha from the moment you call to the time you step off the boat after your adventure. I'm dedicated to making each and every one of my guests happy!" - Steve